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Llais encourages and supports people to have a voice in the design, planning and delivery of NHS and social care services.

Share your feedback with us to let us know your experiences, and how you feel NHS and care services are getting on. Your feedback will help make a difference.

Our national reports set out what we have heard and what people think about services across Wales.  

They WILL be about the things you have told us matter to you.

Some of these reports were produced by Community Health Councils.

From 1 April 2023 Llais replaced the seven Community Health Councils who have represented the interests of people in the NHS in Wales for almost 50 years.

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Report What We Heard Builth Wells Engagement

During the month of November 2023, Llais Powys Region carried out a period of focused engagement in Builth Wells & Llanwrtyd Wells area.  We attended 13 different venues and spoke to people about their views and experiences of receiving health and care services.

Some people shared positive experiences, whilst others told us about the challenges they face in accessing services.

Following this period of engagement, we held a joint workshop with Powys Teaching Health Board and Powys County Council when we highlighted the main themes of what people told us. In response, they discussed areas of work which are already underway and we identified some actions which will be taken forward.

Our report summarises what we heard and the responses we received from the Health Board and County Council.