Reports

On 5th March, Llais Powys held a public engagement forum in Presteigne to listen to residents’ experiences and concerns regarding local health and social care services. The forum offered a valuable opportunity for attendees to share their stories and suggestions, highlighting key challenges in access, communication, and service provision in both health and social care.

This report captures what we heard, how it aligns with our strategic priorities, and the steps we intend to take next.

During November 2024, Llais undertook focused community engagement in the Hay-on-Wye and Talgarth locality, the eighth area in Powys to be included in our locality-based programme. This initiative is part of our 13-locality approach aligned with Powys Regional Partnership Board structures. The aim was to capture lived experiences of health and social care from people in both rural towns and surrounding areas, including services accessed across the border in England.

We know how much Llanidloes Hospital means to the community — and that recent temporary changes to services have raised concerns for many of you. At Llais, our role is to listen to you and speak up on your behalf. That’s why we’ve taken your concerns directly toPowys Teaching Health Board and asked them for answers.Here’s what we’ve been told

Our work covers many areas - we gather feedback about your experiences, promote improvements in service quality and support people in raising concerns. One important aspect of our work is making sure your views are heard when changes to services are being considered.