Share your story
Have you used NHS or social care services in Wales? That might include visiting a GP, hospital, pharmacy or dentist, receiving care at home, or living in a care home.
Whatever your experience, we want to hear about it. Whether something worked really well or you felt let you down, your story can help improve health and social care services for people across Wales.
Your real-life stories and feedback about using NHS and social care services in Wales will help us build a picture of what works and what doesn’t, so that we can help policy makers and operators improve services.
We want to hear from people from all backgrounds and communities, especially those whose voices are not always heard.
Together, your stories help us build a clearer picture of the health and social care people receive every day in Wales.
Take five minutes to share your story and help improve health and social care services for people across Wales.
How your feedback makes a difference
Knowing what works well means we can share good practice across Wales. And when things go wrong, telling us about it can be a powerful way to help improve services for others.
The experiences you share help inform our feedback to the people who plan, manage and deliver health and social care services across Wales.
Because Llais is an independent statutory body, NHS organisations, local authorities and organisations providing care services must listen to the feedback and experiences we share on behalf of people and communities.
By listening to people across both health and social care, we can build a fuller picture of what is working, what isn't, and where change is needed. Your feedback helps us influence improvements that make services better, more joined up and more responsive to people's needs.
Featured stories
Frank and Anne share their story on living with dementia
