Reports

One of our focussed priorities in Gwent is to find out people’s experiences of ‘Getting care quickly when you need it’ – so we decided it to ask people to tell us what their experience was like when attending a MIU or ED.

Llais created a survey which focused on people who are awaiting planned hip and knee surgeries in Gwent, aiming to understand the impact of prolonged waits on mental health and lifestyle.

These Standing Financial Instructions (SFIs) detail the financial responsibilities which apply to everyone working for Llais. They do not provide detailed procedural advice and should be read in conjunction with the detailed departmental and financial control procedure notes.

During the month of April 2024, Llais Powys engaged with the community of Brecon and the surrounding area, to understand people’s experiences of health and social care services. This included various methods of engagement such as surveys, joining various groups and organisations for face-to-face discussion, visiting premises where health and care services are provided and talking to people at community events. We also hosted a free coffee morning for people to come along to chat with us. We spoke to people of different ages and with different health and care needs.