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Current Vacancies
Be part of Llais and help us to raise the power and influence of people’s voices to shape health and social care services to meet everyone's needs.
Llais is a national, independent body set up by the Welsh Government to give the people of Wales a say in how they receive their health and social care services.
Job Overview
Our role is to engage with and listen to the patients and public of Wales. We do this by reaching out to people in their local communities, hearing their views and understanding their experiences of health and social care. We will feed back to decision-makers to help shape and influence future services.
Are you passionate about improving health and social care services in Wales?
A fantastic opportunity has become available at Llais for a Board Secretary, Band 8c, 22.5 hours per week (hours may periodically increase depending on organisational requirements).
This is a fixed term role up to the end of March 2027. It is a hybrid role, with both remote and office-based working.
The ability to communicate in Welsh is desirable.
Main Duties of the job
The post holder will be expected to undertake judgements involving highly complex analysis and interpretation of national policy and legislation, leading/coordinating the development of local and organisation-wide implementation strategies to ensure compliance and provide advice and guidance to the organisation. This will require expert decision-making to ensure that the organisation is advised appropriately and adopts the correct approaches in what may be uncertain and contentious situations where the service development/change is challenged by external organisations/peers and/or users.
The office of the Board Secretary will be established, which will require the post holder to directly line manage a range of staff including responsibility for appraisals, sickness, disciplinary and grievance, recruitment and work allocation and expenses.
The post holder will be expected to use highly developed specialist knowledge and evidence-based practice, based on a wide knowledge and research to develop and embed effective and appropriate corporate governance arrangements across the organisation. These will be maintained and the postholder will ensure that they are relevant and keep pace with innovation and best practice thinking in corporate governance.
The post holder will be expected to always behave with integrity and ensure openness. The postholder will be expected to act as ‘the conscience’ of the organisation and demonstrate the highest levels of personal and professional integrity in line with the Nolan Principles.
The Board Secretary will play an important role in comprehensive stakeholder engagement and define outcomes in line with national legalisation, such as the Wellbeing of Future Generations Act.
The role will advise on and seek to ensure that there is open, transparent and robust decision making at all levels in the organisation. This will be achieved through the active development of capacity and capability within the organisation by promoting understanding of governance requirements through the design and delivery of organisation-wide training and awareness raising programmes for the Board, staff and volunteers.
By actively leading and managing the corporate arrangements for risk management and advice and designing and delivering organisation-wide training and awareness raising programmes for the Board and staff.
Contribute to the monitoring of performance through the development and implementation of strong internal controls and using best practice to deliver effective governance, accountability and assurance both inside and outside the organisation.
Working for our organisation
Everyone at Llais believes people and communities in Wales should lead happy, healthy lives where they get the health and social care they need in a way that works best for them. We believe this can only happen by raising the power and influence of their voices in shaping people-centred health and social care services.
That is where you come in! Are you looking for the opportunity to join a new, passionate organisation, and contribute to the improvement of health and social care services here in Wales?
We are looking for passionate and capable people from all walks of life who bring different lived experiences that will help change the way we think. We are looking for applications from diverse candidates who can bring fresh skills, lived experiences and perspectives to our work.
Llais provides staff with a full range of benefits including:
· 28 days annual leave (rising to 34 days with length of service) plus statutory holidays – pro rata for part time employees
· Competitive salary
· Flexible working
· Automatic membership of the NHS pension scheme
· Access to the Employee Assistance Programme, our confidential counselling service
Job Description Main Responsibilities
If you are up for the challenge and want to be an important part of making a real difference to health and social care services in Wales and have any queries or wish to discuss this post, please contact: Laura Collier, [email protected]
Click on the 'Apply Here' button below to see the full job description and person specification.
Please review this prior to submitting your application.
Be part of Llais and help us to raise the power and influence of people’s voices to shape health and social care services to meet everyone's needs.
Llais is a national, independent body set up by the Welsh Government to give the people of Wales a say in how they receive their health and social care services.
Job Overview
Our role is to engage with and listen to the patients and public of Wales. We do this by reaching out to people in their local communities, hearing their views and understanding their experiences of health and social care. We will feed back to decision-makers to help shape and influence future services.
Are you passionate about improving health and social care services in Wales?
A fantastic opportunity has become available at Llais for a Administrative Assistant, Band 3, 15 hours per week.
This is a hybrid role, with both remote and office-based working.
The ability to communicate in Welsh is desirable.
Main Duties of the Job
The postholder will provide administrative support across a range of functions to ensure the effective running of the Llais regional office. Key responsibilities include:
- Administration
- Maintaining up-to-date general office filing and publication/consultation lists.
- Processing incoming and outgoing mail, including logging and franking.
- Receiving and checking deliveries, ensuring correct stock levels of stationery and supplies are maintained.
- Preparing stock orders under supervision.
- Reception & Communication
- Acting as first point of contact for telephone calls and visitors to the office.
- Providing hospitality to visitors and notifying appropriate staff of arrivals.
- Taking accurate messages and ensuring timely communication of information.
- Ensuring a tidy and welcoming office environment and presenting a professional image to the public, volunteers, and colleagues.
- Volunteer Support
- Assisting with coordinating meeting arrangements and contacting attendees.
- Supporting the processing of volunteer invoices and travel expenses.
- General Secretarial & Digital Tasks
- Producing internal communications materials (e.g. leaflets, posters) using creative software, aligned with national standards.
- Regularly updating regional content on the Llais website.
- Inputting, storing, and retrieving data using computer systems and survey software.
- Supporting the annual visiting programme by entering relevant data.
- Managing time effectively to meet deadlines and working within organisational routines and policies.
- Meeting & Group Support
- Supporting the organisation and delivery of meetings, including preparing agendas, taking minutes, and drafting letters and reports.
- Arranging venues and refreshments for meetings as needed.
Working for our organisation
Everyone at Llais believes people and communities in Wales should lead happy, healthy lives where they get the health and social care they need in a way that works best for them. We believe this can only happen by raising the power and influence of their voices in shaping people-centred health and social care services.
That is where you come in! Are you looking for the opportunity to join a new, passionate organisation, and contribute to the improvement of health and social care services here in Wales?
We are looking for passionate and capable people from all walks of life who bring different lived experiences that will help change the way we think. We are looking for applications from diverse candidates who can bring fresh skills, lived experiences and perspectives to our work.
Llais provides staff with a full range of benefits including:
· 28 days annual leave (rising to 34 days with length of service) plus statutory holidays – pro rata for part time employees
· Competitive salary
· Flexible working
· Automatic membership of the NHS pension scheme
· Access to the Employee Assistance Programme, our confidential counselling service
Job Description Main Responsibilities
If you are up for the challenge and want to be an important part of making a real difference to health and social care services in Wales and have any queries or wish to discuss this post, please contact: Kirsten Jones, [email protected]
Click on the 'Apply Here' button below to see the full job description and person specification.
Please review this prior to submitting your application.
Be part of Llais and help us to raise the power and influence of people’s voices to shape health and social care services to meet everyone's needs.
Llais is a national, independent body set up by the Welsh Government to give the people of Wales a say in how they receive their health and social care services.
Job Overview
Our role is to engage with and listen to the patients and public of Wales. We do this by reaching out to people in their local communities, hearing their views and understanding their experiences of health and social care. We will feed back to decision-makers to help shape and influence future services.
Are you passionate about improving health and social care services in Wales?
A fantastic opportunity has become available at Llais for a Governance and Risk Manager, Band 6, 37.5 hours per week.
This is a hybrid role, with both remote and office-based working.
The ability to communicate in Welsh is desirable.
Main Duties of the job
The Governance and Risk Manager will play a key role in protecting and enhancing the reputation of Llais.
The post holder will be expected to undertake complex analysis and interpretation of policy and legislation, leading/coordinating the development of local implementation processes and procedures to ensure compliance. This will require decision making to ensure that the organisation discharges its responsibilities appropriately in what may be contentious or sensitive situations.
The post holder will be expected to use evidence-based practice, based on wider knowledge and research to develop and embed effective corporate governance, risk management and information requests procedures and processes across the organisation.
The post holder will be expected to always behave with integrity, ensure openness and comprehensive stakeholder engagement and define outcomes in line organisational priorities and ways of working. Contribute to robust decision making arrangements; developing capacity and capability within the organisation; managing risks and monitoring performance through contributing to the development of strong internal controls and implementing good practice to deliver effective accountability and assurance.
Working for our organisation
Everyone at Llais believes people and communities in Wales should lead happy, healthy lives where they get the health and social care they need in a way that works best for them. We believe this can only happen by raising the power and influence of their voices in shaping people-centred health and social care services.
That is where you come in! Are you looking for the opportunity to join a new, passionate organisation, and contribute to the improvement of health and social care services here in Wales?
We are looking for passionate and capable people from all walks of life who bring different lived experiences that will help change the way we think. We are looking for applications from diverse candidates who can bring fresh skills, lived experiences and perspectives to our work.
Llais provides staff with a full range of benefits including:
- 28 days annual leave (rising to 34 days with length of service) plus statutory holidays – pro rata for part time employees
- Competitive salary
- Flexible working
- Automatic membership of the NHS pension scheme
- Access to the Employee Assistance Programme, our confidential counselling service
Job Description Main Responsibilities
A full job description and person specification are available in the link below, please review this prior to submitting your application.
If you are up for the challenge and want to be an important part of making a real difference to health and social care services in Wales and have any queries or wish to discuss this post, please contact: Richard Bevan, Interim Board Secretary, [email protected]
For more information and how to apply: