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Improving health and social care services

Knowing what works well in the NHS and Social Care services means we can share that good work around Wales. Sometimes, people need to complain or share feedback about a poor experience, complaining when things go  wrong is also powerful in changing services for the better, we can help you with that, too.

Your feedback will improve everyone’s care and change many people’s lives. We will make sure your views and feedback are used to influence this change.

Because we can hear about both health and social care experiences, we will be able to build up a whole picture of what is working and what isn’t across services. So your views will help services become seamless, as well as  better.