Reports
Llais encourages and supports people to have a voice in the design, planning and delivery of NHS and social care services.
Share your feedback with us to let us know your experiences, and how you feel NHS and care services are getting on. Your feedback will help make a difference.
Our national reports set out what we have heard and what people think about services across Wales.
They WILL be about the things you have told us matter to you.
From 1 April 2023 Llais replaced the seven Community Health Councils who have represented the interests of people in the NHS in Wales for almost 50 years.
Llais ac Iaith - A Shared Pledge between Mwy na geiriau/More than just words and Llais Cymru
The Welsh Government and Llais Cymru share a commitment to make sure that people across Wales can access health and social care services in the Welsh language.
We recognise that Welsh is not simply a means of communication but that a person’s language is fundamental to the delivery of safe, equitable and person-centred care.
This pledge establishes a framework for collaboration between the Mwy na geiriau/More than just words Team in Welsh Government (which supports delivery of the Welsh Government’s plan for strengthening Welsh language provision in health and social care) and Llais Cymru, the citizen voice body for Wales.
Llais Gwent Region – Report for Gwent Regional Partnership Board
To inform Gwent Regional Partnership Board of current issues of concern, and positive observations, or public feedback being addressed by Llais Gwent Region in relation to the planning and delivery of health and social care services.
Cardiff & Vale Region - Women's Health Public Forum - June 2026
On Wednesday 11 March 2026, the Cardiff and Vale regional Llais team hosted a public forum focused on gathering views and experiences relating to women’s health. The insights collected during this event were shared with Cardiff and Vale University Health Board.
This report outlines the local health board’s response to feedback received from the public, detailing the changes it will implement based on what Llais has heard.
West Wales Region Visit to Melbourne House - March 2026
In March 2026, a team from Llais West Wales visited GwernllwynCare Home in Crosshands. During the visit, we spoke with residents to hear about their experiences of the services they receive.