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Reports

Llais encourages and supports people to have a voice in the design, planning and delivery of NHS and social care services.

Share your feedback with us to let us know your experiences, and how you feel NHS and care services are getting on. Your feedback will help make a difference.

Our national reports set out what we have heard and what people think about services across Wales.  

They WILL be about the things you have told us matter to you.

Some of these reports were produced by Community Health Councils.

From 1 April 2023 Llais replaced the seven Community Health Councils who have represented the interests of people in the NHS in Wales for almost 50 years.

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Cardiff & Vale Region - Women's Health Public Forum - June 2026

On Wednesday 11 March 2026, the Cardiff and Vale regional Llais team hosted a public forum focused on gathering views and experiences relating to women’s health. The insights collected during this event were shared with Cardiff and Vale University Health Board.

This report outlines the local health board’s response to feedback received from the public, detailing the changes it will implement based on what Llais has heard.

West Wales Region - Visit to Melbourne House - March 2026

In February 2026, a team from Llais West Wales visited Melbourne House Care Home in Crosshands. During the visit, we spoke directly with residents to hear about their experiences of the services they receive. We also shared a survey with residents’ families and loved ones, giving them the opportunity to share their views and feedback as well.