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Reports

Llais encourages and supports people to have a voice in the design, planning and delivery of NHS and social care services.

Share your feedback with us to let us know your experiences, and how you feel NHS and care services are getting on. Your feedback will help make a difference.

Our national reports set out what we have heard and what people think about services across Wales.  

They WILL be about the things you have told us matter to you.

Some of these reports were produced by Community Health Councils.

From 1 April 2023 Llais replaced the seven Community Health Councils who have represented the interests of people in the NHS in Wales for almost 50 years.

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Gwent Region - Third Sector Forum

On the 7 May 2025, Llais facilitated the Gwent Third Sector Forum, engaging with 60 people from organisations delivering Health and Social Care services. We heard from Aneurin Bevan University Health Board about their new strategy and third sector engagement. Llais shared insights from people and communities across Gwent, highlighting the importance of putting people at the heart of services.

Gwent Region - Ophthalmology ‘The Story so Far’

Llais recently heard from Aneurin Bevan University Health Board’s (ABUHB) Regional Ophthalmology Team , who provided an overview of what has been happening to improve waiting times for cataract surgery across South East Wales.

West Wales Region - Learning Disabilities Report March 2025

We know that we don’t often hear from people with learning disabilities about their views and experiences of health and social care. This means that we need to make more of an effort to find out their views and experiences. Instead of waiting for people to contact Llais to share their views, we need to meet with people with learning disabilities, their carers, friends, families and others, to see what we can find out and what they want to share with us.