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Reports

Llais encourages and supports people to have a voice in the design, planning and delivery of NHS and social care services.

Share your feedback with us to let us know your experiences, and how you feel NHS and care services are getting on. Your feedback will help make a difference.

Our national reports set out what we have heard and what people think about services across Wales.  

They WILL be about the things you have told us matter to you.

Some of these reports were produced by Community Health Councils.

From 1 April 2023 Llais replaced the seven Community Health Councils who have represented the interests of people in the NHS in Wales for almost 50 years.

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Llais Powys - Care Closer To Home 2025

Many Powys residents are experiencing delays in being discharged from out-of-county hospitals despite being well enough to go home, due to delays such as waiting for home adaptations, care packages, or access to supported accommodation. These delays can worsen mental health, slow recovery, and lead to physical deconditioning. Timely discharge is essential for freeing up hospital resources and making use of local community services, which are often easier to access in rural areas such as Powys.

Our goal is to identify the root causes of slow discharge processes for Powys residents in out-of-county hospitals. We aim to understand the challenges and opportunities to improve discharge processes, influence care closer to home, and provide policy recommendations to strengthen local services and improve patient outcomes.

Llais Powys - Llanidloes Hospital Report

We know how much Llanidloes Hospital means to the community — and that recent temporary changes to services have raised concerns for many of you. At Llais, our role is to listen to you and speak up on your behalf. That’s why we’ve taken your concerns directly toPowys Teaching Health Board and asked them for answers.Here’s what we’ve been told

Llais Powys Engagement Report - Presteigne Public Forum - March 2025

On 5th March, Llais Powys held a public engagement forum in Presteigne to listen to residents’ experiences and concerns regarding local health and social care services. The forum offered a valuable opportunity for attendees to share their stories and suggestions, highlighting key challenges in access, communication, and service provision in both health and social care.


This report captures what we heard, how it aligns with our strategic priorities, and the steps we intend to take next.

Llais Powys Engagement Report - Hay-on-Wye and Talgarth

During November 2024, Llais undertook focused community engagement in the Hay-on-Wye and Talgarth locality, the eighth area in Powys to be included in our locality-based programme. This initiative is part of our 13-locality approach aligned with Powys Regional Partnership Board structures. The aim was to capture lived experiences of health and social care from people in both rural towns and surrounding areas, including services accessed across the border in England.