Reports
Llais encourages and supports people to have a voice in the design, planning and delivery of NHS and social care services.
Share your feedback with us to let us know your experiences, and how you feel NHS and care services are getting on. Your feedback will help make a difference.
Our national reports set out what we have heard and what people think about services across Wales.
They WILL be about the things you have told us matter to you.
From 1 April 2023 Llais replaced the seven Community Health Councils who have represented the interests of people in the NHS in Wales for almost 50 years.
Llais Powys Engagement Report - Presteigne Public Forum - March 2025
On 5th March, Llais Powys held a public engagement forum in Presteigne to listen to residents’ experiences and concerns regarding local health and social care services. The forum offered a valuable opportunity for attendees to share their stories and suggestions, highlighting key challenges in access, communication, and service provision in both health and social care.
This report captures what we heard, how it aligns with our strategic priorities, and the steps we intend to take next.
Llais Powys - Care Closer To Home 2025
Many Powys residents are experiencing delays in being discharged from out-of-county hospitals despite being well enough to go home, due to delays such as waiting for home adaptations, care packages, or access to supported accommodation. These delays can worsen mental health, slow recovery, and lead to physical deconditioning. Timely discharge is essential for freeing up hospital resources and making use of local community services, which are often easier to access in rural areas such as Powys.
Our goal is to identify the root causes of slow discharge processes for Powys residents in out-of-county hospitals. We aim to understand the challenges and opportunities to improve discharge processes, influence care closer to home, and provide policy recommendations to strengthen local services and improve patient outcomes.
Understanding Llais’ role in health and social care changes
Our work covers many areas - we gather feedback about your experiences, promote improvements in service quality and support people in raising concerns. One important aspect of our work is making sure your views are heard when changes to services are being considered.
Having a baby in Neath Port Talbot and Swansea
Experiences of maternity and neonatal services in Swansea Bay University Health Board.
This report reflects the experiences shared by people who told us about their use of Swansea Bay University Health Board maternity services.