Have your say

Help shape health and social care in Wales

Your experiences, opinions and ideas can help improve health and social care services for people across Wales.

Whether you've used NHS services, received social care support, cared for a family member, or want to share your views on an issue that matters to you, we want to hear from you.

We want to hear from people across Wales, especially those whose voices are not always heard. By sharing your experiences and views, you can help influence improvements to health and social care services.

Because Llais is an independent statutory body, NHS organisations, local authorities and organisations providing care services must listen to the feedback and experiences we share on behalf of people and communities.

Ways to have your say

There are lots of quick and easy ways to get involved.

Share your story

Tell us about your experience of using NHS or social care services in Wales, whether it was positive, negative or somewhere in between.

Your feedback helps us build a picture of what works and what doesn't, so we can influence improvements across health and social care services.

Share your story

Take part in a survey

We regularly ask for views on specific services, issues and topics affecting people across Wales. See what surveys and consultations are currently open and have your say on the issues that matter to you.

Join us at an event

We regularly host events and visit locations across Wales. Join us at one near you and speak to a member of our team in person.

Take a look at our upcoming events

Need advice or support?

If you need advice, support with a concern, help making a complaint, or would like to speak to someone about your experience, we're here to help.

Get in touch

Making a difference

Everything we do starts with what people tell us.

By sharing your story and what you think, you can help us identify issues, influence decision-makers and support improvements to health and social care services across Wales. 

How we can support you to make a complaint

If you need to raise a concern about an NHS or social care service, you can talk to us. Our trained, dedicated complaints advocacy staff will provide you with the free, independent, and confidential support you are entitled to.

Fill out our national survey

Take five minutes to share your story and help improve health and social care services for people across Wales.

Let us know how we’re doing

Share your feedback on Llais's work