Llais calls to new First Minister
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We’re here to make sure your views and experiences are used by decision-makers to plan and deliver better health and social care services. And when things go wrong our independent and trained complaints advocates can support you to make complaints.
The strong voices of the people of Wales must be at the heart of an effective, joined up health and social care system for Wales.
Listening to People - the new NHS complaints process
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Three ways you can make a difference
Our Reports
View all publicationsIn April 2025 Llais West Wales visited Pembroke Dock for 2 weeks to talk to people about their experiences of health and social care services in the area.
A report o inform Aneurin Bevan University Health Board of current issues of concern, and positive observations, or public feedback being addressed by Llais Gwent Region in relation to the planning and delivery of health and social care services.
Recently LlaisWest Wales Region spent time in different settings across the east Llanelli area. We spoke with a wide range of people and had over 160 discussions with different people about their experiences with health and social care services.
