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Digital Accessibilty

Accessibility Statement for Llais Cymru (Citizen Voice Body Wales) 

The statement covers the website at www.llaiswales.org 

The purpose of the website is to provide a service. 

This website is run by Llais, the citizen voice body for Wales. We are committed to making our website as accessible as possible for persons with visual, hearing, cognitive and motor impairments.

Users of our site can:

  • Change colours, contrast levels and fonts.
  • Zoom in up to 200% without the text spilling off the screen.
  • Navigate most of the website using just a keyboard.
  • Navigate most of the website using speech recognition software.
  • Navigate the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We have also made the website text as simple as possible to understand. My Computer My Way has advice on making your device easier to use if you have a disability.

How accessible is our website

We test our website to the Web Content Accessibility Guidelines 2.2 AA to ensure it works on the devices it is accessible on.

There are some barriers that may prevent disabled users’ access to the website which are detailed in the ‘Compliance status’ section on this page. 

Feedback and contact information

If you need information on this website in an alternative format, such as accessible PDF, large print, easy read, audio recording or braille, please contact us by using this data:

  • Email: [email protected]
  • Call: 02920 235 558
  • Write to us: Crown Buildings, Cathays Park, Cardiff, CF10 3NQ

We will consider your request and try to get back to you within 10 working days.

Reporting accessibility problems with this website. 

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we are not meeting accessibility requirements, please contact: [email protected] 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) here. 

Technical information about this website’s accessibility

Llais are committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2. AA standard due to the non-compliances listed below. 

Non-Accessible Content

Non-compliance with the accessibility regulations

The non-compliances are listed below:

WCAG 1.1 Non-text content 

  • 1.1.1 Content images don’t have appropriate alt text
  • 1.1.1 Decorative images should have an empty alt attribute
  • 1.1.1 & 2.4.4 Link images do not describe the destination page
  • 1.2.3 & 1.2.8 Captions are the only text alternative to audio/audio-video content

WCAG 1.3. Adaptable 

  • 1.3.1 & 2.4.6 Heading markup is missing for headings
  • 1.3.1 & 2.4.6 Heading order is illogical
  • 1.3.1 Tabular data is provided using layout or CSS without table markup
  • 1.3.1 Context could be improved using list markup
  • 1.3.1, 2.4.6 & 3.3.2 There is no visible form label
  • 1.3.1 Email addresses or phone numbers are not linked
  • 1.3.3 & 4.1.3 Dynamic changes or status updates are not being conveyed to assistive technologies

WCAG 1.4. Distinguishable

  • 1.4.1 Image text is used
  • 1.4.11, 2.4.7 & 2.4.13 The custom focus indicator on an active component does not meet minimum contrast requirements
  • 1.4.1 Colour difference is the only way by which a link can be identified
  • 1.4.1 PDF colour contrast insufficient

WCAG 2.4 Navigable 

  • 2.4.3 Non-interactive content receives focus without good reason
  • 2.4.4 Link text is not descriptive of the destination page
  • 2.4.4 Link text is the same for different destinations
  • 2.4.4 Link text could be improved by providing some context
  • 2.4.4 Link text is unnecessarily long
  • 2.4.4 Link text is missing
  • 2.4.4Focus indicator is not consistent

WCAG 3.1. Understandable

  • 3.1.2 Some of the text on the page is not in the primary language, but this has not been marked up in the code

WCAG 3.2 Predictable

  • 3.2.2 Focus is moved to an unpredictable location in response to an interactive element 

WCAG 3.3 Input Assistance 

  • 3.3.1 Error messages are not programmatically associated with the relevant input

WCAG 4.1 Robust 

  • 4.1.2 Expanding controls need an appropriate name, role and value

     

How we are improving accessibility

We are doing the following to improve the accessibility of our website:

  • We have conducted an external audit to evaluate the current state of our website.
  • We have had accessibility training to better understand existing accessibility issues that are currently present on our website.
  • The work to fix the issues based on the external audit is due to start within the two weeks.
  • We will continue to work with the external auditors, retesting the website once the fixes have been made, and have an audit on our site once per year.
  • We are reviewing the accessibility of our documents e.g., PDF’s and written reports to make sure that they are easier to access for as many people as possible.
  • Considering different accessibility tools to improve our site, working with experts and the people who use those tools to make sure they can access our site in the ways that work best for them.

 

Preparation of this accessibility statement

This statement was prepared on 12 May 2025 It was last reviewed on 12 May 2025

This website was last tested on 6 May 2025. The test was carried out by Dig Inclusion.