Reports
Llais encourages and supports people to have a voice in the design, planning and delivery of NHS and social care services.
Share your feedback with us to let us know your experiences, and how you feel NHS and care services are getting on. Your feedback will help make a difference.
Our national reports set out what we have heard and what people think about services across Wales.
They WILL be about the things you have told us matter to you.
From 1 April 2023 Llais replaced the seven Community Health Councils who have represented the interests of people in the NHS in Wales for almost 50 years.
Llais Powys Engagement Report - Hay-on-Wye and Talgarth
During November 2024, Llais undertook focused community engagement in the Hay-on-Wye and Talgarth locality, the eighth area in Powys to be included in our locality-based programme. This initiative is part of our 13-locality approach aligned with Powys Regional Partnership Board structures. The aim was to capture lived experiences of health and social care from people in both rural towns and surrounding areas, including services accessed across the border in England.
Llais Powys Engagement Report - Presteigne Public Forum - March 2025
On 5th March, Llais Powys held a public engagement forum in Presteigne to listen to residents’ experiences and concerns regarding local health and social care services. The forum offered a valuable opportunity for attendees to share their stories and suggestions, highlighting key challenges in access, communication, and service provision in both health and social care.
This report captures what we heard, how it aligns with our strategic priorities, and the steps we intend to take next.
Understanding Llais’ role in health and social care changes
Our work covers many areas - we gather feedback about your experiences, promote improvements in service quality and support people in raising concerns. One important aspect of our work is making sure your views are heard when changes to services are being considered.
Having a baby in Neath Port Talbot and Swansea
Experiences of maternity and neonatal services in Swansea Bay University Health Board.
This report reflects the experiences shared by people who told us about their use of Swansea Bay University Health Board maternity services.
Llais response to the NHS Wales Performance and Productivity Review and Welsh Government Action Plan
Llais welcomes the publication of the Ministerial Advisory Group’s (MAG) report on NHS Wales Performance and Productivity, and the Welsh Government’s detailed action plan in response.
We see this as an important moment for the future of health and care in Wales.
These documents set out a clear challenge for the NHS in Wales to shift from ambition to delivering, something people across Wales have been asking for.