Reports

We know how much Llanidloes Hospital means to the community — and that recent temporary changes to services have raised concerns for many of you. At Llais, our role is to listen to you and speak up on your behalf. That’s why we’ve taken your concerns directly toPowys Teaching Health Board and asked them for answers.Here’s what we’ve been told

Many Powys residents are experiencing delays in being discharged from out-of-county hospitals despite being well enough to go home, due to delays such as waiting for home adaptations, care packages, or access to supported accommodation. These delays can worsen mental health, slow recovery, and lead to physical deconditioning. Timely discharge is essential for freeing up hospital resources and making use of local community services, which are often easier to access in rural areas such as Powys.

Our goal is to identify the root causes of slow discharge processes for Powys residents in out-of-county hospitals. We aim to understand the challenges and opportunities to improve discharge processes, influence care closer to home, and provide policy recommendations to strengthen local services and improve patient outcomes.

On 5th March, Llais Powys held a public engagement forum in Presteigne to listen to residents’ experiences and concerns regarding local health and social care services. The forum offered a valuable opportunity for attendees to share their stories and suggestions, highlighting key challenges in access, communication, and service provision in both health and social care.

This report captures what we heard, how it aligns with our strategic priorities, and the steps we intend to take next.

Our work covers many areas - we gather feedback about your experiences, promote improvements in service quality and support people in raising concerns. One important aspect of our work is making sure your views are heard when changes to services are being considered.

Llais welcomes the publication of the Ministerial Advisory Group’s (MAG) report on NHS Wales Performance and Productivity, and the Welsh Government’s detailed action plan in response. 

We see this as an important moment for the future of health and care in Wales.

These documents set out a clear challenge for the NHS in Wales to shift from ambition to delivering, something people across Wales have been asking for.