Neath Port Talbot and Swansea
Covering health and social care services for people living in the following areas:
- Swansea
- Neath Port Talbot
Llais - Neath Port Talbot and Swansea Region
Cimla Health & Social Care Centre, Cimla
Neath
SA11 3SU
What we do
Llais Neath Port Talbot and Swansea Region is here to make sure your views and experiences are used by decision-makers to plan and deliver better health and social care services in your local area
We hear from the public in many different ways. We visit NHS and social care services to talk to patients, residents and carers. We talk to people at public events, and through community groups.
Our Advocacy Service helps people who want to raise a concern about care or treatment.
We use surveys, apps and social media to engage with our community, and we produce reports on what we've heard.
Do you use NHS or social care services?
Then you can help make them better for everyone by telling us about your experiences – good and bad.
Current Local Consultations
Neath Port Talbot Council- Housing and homelessness plan 2023-2026 Consultation
Neath Port Talbot Council wants all citizens of Neath Port Talbot to have access to safe and appropriate housing. We have developed this Plan to set out our approach to managing the challenges of homelessness and affordable housing across the borough.
Recent reports
View all publicationsThis submission outlines how we have laid strong foundations in our early development and are building momentum in our engagement, influence and impact. It highlights where we have focused and will be focusing in the future.
The Equality and Human Rights Commission consultation asked organisations for feedback on changes to the code of practice following a Supreme Court decision which clarified definitions of legal sex in relation to the Equality Act 2010. This has important implications for how organisations define and handle issues relating to sex and gender identity. This is our response.
What's happening in your area
View all eventsRaising a concern about health and social care services
When things go wrong, raising your concern can seem “a step too far” or too time-consuming, especially as it may be at a particularly difficult time.
But raising your concern in the right way is important. It can make a positive difference to others, preventing the same happening to them and ensuring our future care is better.
We can help with complaints advocacy
If you need to raise a concern about an NHS or social care service, you can talk to us. Our trained, dedicated complaints advocacy staff will provide you with the free, independent, and confidential support you are entitled to.
Get in touch with us on
01639 683490
or email us at [email protected]
and one of our team will talk to you about your concern, what sort of help you think you require and if you have any particular needs such as large print materials or access to someone who can sign.
Passionate about health and social care?
Get involvedAt Llais, we are committed to engaging with communities across Wales to hear from people about health and social care services.
The more people who get involved with us, the better our health and social care services will be – and there are lots of ways to join with us in a way that suits you:
