Reports
Llais encourages and supports people to have a voice in the design, planning and delivery of NHS and social care services.
Share your feedback with us to let us know your experiences, and how you feel NHS and care services are getting on. Your feedback will help make a difference.
Our national reports set out what we have heard and what people think about services across Wales.
They WILL be about the things you have told us matter to you.
From 1 April 2023 Llais replaced the seven Community Health Councils who have represented the interests of people in the NHS in Wales for almost 50 years.
Llais ac Iaith - A Shared Pledge between Mwy na geiriau/More than just words and Llais Cymru
The Welsh Government and Llais Cymru share a commitment to make sure that people across Wales can access health and social care services in the Welsh language.
We recognise that Welsh is not simply a means of communication but that a person’s language is fundamental to the delivery of safe, equitable and person-centred care.
This pledge establishes a framework for collaboration between the Mwy na geiriau/More than just words Team in Welsh Government (which supports delivery of the Welsh Government’s plan for strengthening Welsh language provision in health and social care) and Llais Cymru, the citizen voice body for Wales.
Professional Advocacy Referral Form
Professional Referral Form for Independent Health and Social Care Complaints Advocacy.
This form is for professionals who are helping someone make a complaint about the NHS or an NHS service, or a Local Authority Social Care Service. It can also be used if the person is already making a complaint, or if they are doing it for someone else.
A complaint can only be made if the issue/incident happened within the last 12 months (or they’ve been made aware of it in the last 12 months) and hasn’t been investigated previously.