Reports
Llais encourages and supports people to have a voice in the design, planning and delivery of NHS and social care services.
Share your feedback with us to let us know your experiences, and how you feel NHS and care services are getting on. Your feedback will help make a difference.
Our national reports set out what we have heard and what people think about services across Wales.
They WILL be about the things you have told us matter to you.
From 1 April 2023 Llais replaced the seven Community Health Councils who have represented the interests of people in the NHS in Wales for almost 50 years.
Neath Port Talbot & Swansea Region - Leaving Hospital: What People Told Us
We heard from patients, families, unpaid carers and people with learning disabilities across Neath, Port Talbot and Swansea about their experiences of leaving hospital in the Swansea Bay University Health Board area. Through our engagement, people shared what helped them feel supported, as well as the challenges that made leaving hospital more difficult.
NPT & Swansea Region Engagement Report - Llais Local Llansamlet Community March 2026
Llais Local is our way of listening directly to people in their own communities about health and social care services. We meet people where they are and spend time in those places for a set period. This helps us reach more people in a way that is friendly, open, and easy for everyone to join in.
We used a multi-method approach including face-to-face conversations, local surveys (both digital and paper-based), and drop-in sessions. We engaged with community groups, held pop-up events, and visited GP surgeries, building on partnerships with local organisations to amplify resident voices.
Here is our report from Llais local Llansamlet
NPT & Swansea Region Engagement Report - Swansea City Centre Autumn Winter 2025
Llais Local is our way of listening directly to people in their own communities about health and social care services. We meet people where they are and spend time in those places for a set period. This helps us reach more people in a way that is friendly, open, and easy for everyone to join in.
We used a multi-method approach including face-to-face conversations, local surveys (both digital and paper-based), and drop-in sessions. We engaged with community groups, held pop-up events, and visited GP surgeries, building partnerships with local organisations to amplify resident voices.
Here is our report from Llais Local Swansea City Centre
Having a baby in Neath Port Talbot and Swansea
Experiences of maternity and neonatal services in Swansea Bay University Health Board.
This report reflects the experiences shared by people who told us about their use of Swansea Bay University Health Board maternity services.