Llais encourages and supports people to have a voice in the design, planning and delivery of NHS and social care services.
Share your feedback with us to let us know your experiences, and how you feel NHS and care services are getting on. Your feedback will help make a difference.
Our national reports set out what we have heard and what people think about services across Wales.
They WILL be about the things you have told us matter to you.
From 1 April 2023 Llais replaced the seven Community Health Councils who have represented the interests of people in the NHS in Wales for almost 50 years.
Statutory Guidance on Representations made by The Citizen Voice Body
This is statutory guidance for how NHS bodies and local authorities may deal with a representation made to them by Llais.
Guidance For Engagement And Consultation On Changes To Health Services 2023
This is guidance for NHS organisations on how they can make changes to health services in Wales. This aims to give NHS organisations guidance and prompts on issues to consider as they approach changes to services.
Our 100 day plan - Easy Read
In publishing our 100 day plan we want to highlight our commitment and drive to take early actions that will help make a real difference to people and communities in all parts of Wales. We will champion their rights and expectations to be able to access the health and social care services they need in the way they need it.
Llais Accessibility Statement May 2023
We want everyone living in Wales to know who we are, what we do and the difference we make.
We want our activities and services to be easy to find out about.
We want everyone to be able to access our services and share their views and experiences with us easily, in the way that best meets their individual needs.