Reports

In March 2026, a team from Llais West Wales visited GwernllwynCare Home in Crosshands. During the visit, we spoke with residents to hear about their experiences of the services they receive.

In February 2026, a team from Llais West Wales visited Melbourne House Care Home in Crosshands. During the visit, we spoke directly with residents to hear about their experiences of the services they receive. We also shared a survey with residents’ families and loved ones, giving them the opportunity to share their views and feedback as well.

In April 2025 Llais West Wales visited Pembroke Dock for 2 weeks to talk to people about their experiences of health and social care services in the area.

Recently LlaisWest Wales Region spent time in different settings across the east Llanelli area. We spoke with a wide range of people and had over 160 discussions with different people about their experiences with health and social care services.

Over the past few months, we’ve heard growing concerns about urology services in West Wales. To understand what this means for you, we launched a project to listen directly to patients -whether in clinics or hospitals. Our aim is simple: learn what’s working well and where things could improve, so services truly meet your needs.

For two weeks in October 2025, we visited urology wards, departments, and clinics across Hywel Dda University Health Board.
We also shared online and paper surveys and posted on social media to make it easy for you to have your say.