Reports
Llais encourages and supports people to have a voice in the design, planning and delivery of NHS and social care services.
Share your feedback with us to let us know your experiences, and how you feel NHS and care services are getting on. Your feedback will help make a difference.
Our national reports set out what we have heard and what people think about services across Wales.
They WILL be about the things you have told us matter to you.
From 1 April 2023 Llais replaced the seven Community Health Councils who have represented the interests of people in the NHS in Wales for almost 50 years.
Llais Gwent Region - Health and Social Care Summit
Key stakeholders from across health and social care in Gwent came together to discuss hospital discharge delays and their impact on patients, families, carers, and staff. Together, we explored what delayed discharge currently looks and feels like for the people involved, and what improvements could be made across the system to achieve better outcomes. Participants shared their experiences through talks, videos, feedback, and open discussions, helping us build a clearer picture of what hospital discharge is like day to day.
Senedd Elections 2026 Manifesto - Easy Read Version
This manifesto complements that essential work by focusing on what people actually experience when they use services, and the practical changes that would make health and care work better for them.
People at the heart of health and social care: Our Chair’s perspective
Professor Medwin Hughes on a people-centred vision for health and social care in Wales
The People's Principles
Across Wales, thousands of people shared their experiences of health and social care.
Their voices were clear: “Treat us like people, not numbers.”
These principles reflect what matters most to them and offer a guide for shaping services that work for everyone.