Reports

In April 2025, Llais Powys visited the Newtown area to talk to people about their experiences with health and social care.

Through over 50 conversations and multiple survey responses, we heard feedback that celebrated local staff and services but also revealed systemic issues and gaps in care. Quotes from residents are included below to reflect the strength of feeling and lived experiences. 

In April 2025, Llais Powys undertook a focused community engagement programme in the Newtown locality—the ninth in a rolling programme aligned with the 13-locality model of the Powys Regional Partnership Board. The goal  was to gather local insight into health and social care experiences, particularly where people access services within Wales or cross-border in England.

Llais has been hearing from lots of people in rural areas across all of Wales who have shared what they see as the strengths but also the struggles of accessing health and social care. With roughly 1 in 3 people in Wales living in areas classified as rural, it is important that these voices are heard and acted on to avoid further health inequities.

In this, our second year, Llais has stepped up its role as the independent voice of the people in health and social care by hearing from more than 40,000 people across Wales. From maternity services and emergency care to support for carers and access to dentistry, people have shared their experiences with honesty, urgency, and hope. Behind every voice is a story, and behind every story is a lesson to learn or a call to act.

And we have acted. This report provides a clear picture of our work and our impact.