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Press Statement: Llais Response to Healthcare Concerns in North Wales

NEWS 9 May 2024

At Llais we’re deeply concerned regarding the ongoing issues at Betsi Cadwaladr University Health Board (BCUHB) and the impact on patient safety and very tragic, and avoidable, loss of lives.  

We have, for some time, raised our concerns with decision makers about the high levels of Prevention of Future Death verdicts related to BCUHB and so we welcome the Cabinet Secretary’s statement and the challenge she has issued to the Health Board to improve. 

These issues highlight the importance of holding health services accountable while supporting their efforts for improvement. 

We’re committed to seeking the views of the people and communities of Wales, sharing them with the health boards and local authorities, and having them heard and acted upon. Constructive, unfettered feedback and accountability are essential for delivering safe, effective health and social care for all. 

We want to acknowledge that since our latest call for involvement the Chief Executive and Chair of BCUHB acted by offering to meet with the families who have been affected and committed to learn and improve from past events. We have started supporting some families with these meetings and have asked the Chief Executive of BCUHB to offer our support to all the families affected. 

It is vital that BCUHB continue to involve people and communities with experiences of services which have so badly affected so many lives in North Wales and beyond.  Therefore, we have asked BCUHB to share their improvement plans with us so we can help facilitate people and communities to have meaningful involvement in the process. 

While we support the ongoing work of the health board, our role as an independent body, representing the best interests of the people of Wales, means we will continue to hold them accountable to their commitments. 

Please reach out to us if you want support to voice your concerns about health or social care services. 

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First published 9 May 2024
Last updated 9 May 2024