Llais responds to investigation into data standards and governance at Betsi Cadwaladr University Health Board
Llais believe that the Cabinet Secretary’s decision to launch a formal investigation into data standards and governance at Betsi Cadwaladr University Health Board (BCUHB) is an important step.
When NHS performance data is unclear or unreliable, it undermines public confidence and leaves people uncertain about what's really happening with their care. People want to know that their position on waiting lists, and their care, is not affected.
Reliable data is not just a technical issue, it’s essential for planning services, tackling delays, and making sure commitments like reducing waiting times lead to real change that people can see and feel.
Many people will be asking why BCUHB waiting list figures won’t be published until the investigation concludes. It’s vital that the health board and Welsh Government clearly explain this decision and, in the meantime, demonstrate the performance of the Health Board in this area, so the public can be confident that progress is being made.
People may also question whether other performance data can be trusted. We urge both organisations to provide that assurance promptly. Transparency is essential for maintaining confidence and trust.
Geoff Ryall-Harvey, Llais’ Regional Director for North Wales said:
“Every statistic represents someone waiting for care. If the data isn’t available, it’s harder to fix delays and plan services properly. This investigation will hopefully help with a move towards clearer information and better care for people and communities.”
Llais regularly hears from people in North Wales about the impact of long waits on their health, wellbeing, and daily lives.
We will continue to listen and share these voices to help drive improvements in health and social care services.