Reports
Llais encourages and supports people to have a voice in the design, planning and delivery of NHS and social care services.
Share your feedback with us to let us know your experiences, and how you feel NHS and care services are getting on. Your feedback will help make a difference.
Our national reports set out what we have heard and what people think about services across Wales.
They WILL be about the things you have told us matter to you.
From 1 April 2023 Llais replaced the seven Community Health Councils who have represented the interests of people in the NHS in Wales for almost 50 years.
Understanding Llais’ role in health and social care changes
Our work covers many areas - we gather feedback about your experiences, promote improvements in service quality and support people in raising concerns. One important aspect of our work is making sure your views are heard when changes to services are being considered.
Having a baby in Neath Port Talbot and Swansea
Experiences of maternity and neonatal services in Swansea Bay University Health Board.
This report reflects the experiences shared by people who told us about their use of Swansea Bay University Health Board maternity services.
Llais response to the NHS Wales Performance and Productivity Review and Welsh Government Action Plan
Llais welcomes the publication of the Ministerial Advisory Group’s (MAG) report on NHS Wales Performance and Productivity, and the Welsh Government’s detailed action plan in response.
We see this as an important moment for the future of health and care in Wales.
These documents set out a clear challenge for the NHS in Wales to shift from ambition to delivering, something people across Wales have been asking for.
Llais Board Assurance Framewotk
The Llais Board Assurance Framework serves to act as a key mechanism to provide the Board with confidence that the organisation is effectively working towards its strategic goals and is clear about the risks to the non-delivery of these strategic goals. It focuses on the achievement of the Llais 3-year strategy and supporting annual plans. The annual plans detail the goals and objectives for the organisation, department and teams over a 12-month period. These plans seek to bring into effect the vision of the Llais Strategy. Annual Plans will be required to be agreed by the Board by the 31 March of each year.