Reports
Llais encourages and supports people to have a voice in the design, planning and delivery of NHS and social care services.
Share your feedback with us to let us know your experiences, and how you feel NHS and care services are getting on. Your feedback will help make a difference.
Our national reports set out what we have heard and what people think about services across Wales.
They WILL be about the things you have told us matter to you.
From 1 April 2023 Llais replaced the seven Community Health Councils who have represented the interests of people in the NHS in Wales for almost 50 years.
Llais Risk Management Strategy and Policy
This document sets out the Llais1 strategy and policy framework for risk management and highlights that over time the organisation will move towards a model that also embraces and uses strength based and positive action frameworks to support Llais in the achievement of its agreed goals and objectives.
Llais Board Assurance Framewotk
The Llais Board Assurance Framework serves to act as a key mechanism to provide the Board with confidence that the organisation is effectively working towards its strategic goals and is clear about the risks to the non-delivery of these strategic goals. It focuses on the achievement of the Llais 3-year strategy and supporting annual plans. The annual plans detail the goals and objectives for the organisation, department and teams over a 12-month period. These plans seek to bring into effect the vision of the Llais Strategy. Annual Plans will be required to be agreed by the Board by the 31 March of each year.