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How was your same day urgent care?

Last year, we visited same day urgent care units across Wales to find out about people's experiences of emergency care. 

People across Wales shared their experiences, highlighting serious gaps in care. 
 
We produced a report and shared what people told us with Welsh Government and Health Boards. 

We asked what they were doing to improve the situation. They told us about lots of work being done to make accessing and using same day urgent care better. 

Over the next few weeks we want to hear how people are experiencing urgent care a year on. 
 
We want to know if the changes made are leading to better care for people or if there is still more to be done. 
 
If you have been to an Emergency Department or A & E, Minor Injuries Unit or Acute Medical Unit in the past 12 months we want to hear from you. 

 

How to get involved:

To fill in our online survey, click this link: https://forms.office.com/e/8180JTgPTQ

 

If you would like to take part in a group discussion online, please book your place using the following links:

All-Wales

Cardiff & Vale

Cwm Taf Morgannwg

Gwent

Neath Port Talbot and Swansea

North Wales

Powys

West Wales

 

If you would prefer to talk to someone
Our teams would be more than happy to talk to you by phone or online if you would rather share your thoughts on same day urgent care that way.

 

You can get in touch with your nearest team  or call us on 02920 235 558

Getting urgent and emergency healthcare in Welsh hospitals

Starting in late September 2024, over the course of 5 weeks, Llais’ teams across Wales visited the Emergency Departments, Minor Injury Units and Medical Assessment Units in their local areas. 

During this 5-week period we heard directly from over 700 people about their experience of emergency healthcare.