Come and work for us

Llais is a national, independent body set up by the Welsh Government to give the people of Wales a say in how they receive their health and social care services.

Everything we do is in line with our values of integrity, working together and being person driven. We are committed to putting people and communities at the heart of everything we do.

Our role is to engage with and listen to the people of Wales. We do this by reaching out to people in their local communities, hearing their views and understanding their experiences of health and social care. We feedback what we hear to decision-makers to help shape and influence the services people receive now and in the future.

Job Overview

Join us as Regional Operations Manger

Location: Baglan Bay Innovation Centre

Band & Salary: Band 6, £40,559.00 - £48,841.00         

Contract Type: Substantive

Hours: 37.5

This is a hybrid role, with both remote and office-based working.

The ability to communicate in Welsh is desirable

Organisation: Llais – The Citizen Voice Body for Health and Social Care

Are you passionate about making real change in health and social care? Do you believe in the power of people’s voices to shape better services? If so, we want to hear from you!

What you’ll do:

You’ll provide strong operational leadership for Llais at a regional level, managing and developing the administrative team and supporting volunteers to deliver high‑quality, compliant services. You’ll oversee regional operations, budgets, and performance, implement national policies locally, lead projects and activities, and ensure effective communication, governance, and support across the region as part of the Regional Management Team.

Working for our organisation

We are looking for passionate and capable people from all walks of life who bring different lived experiences that will help change the way we think. We are looking for applications from diverse candidates who can bring fresh skills, lived experiences and perspectives to our work.

Llais provides staff with a full range of benefits including:

·         28 days annual leave (rising to 34 days with length of service) plus statutory holidays – pro rata for part time employees

·         Competitive salary

·         Flexible working

·         Automatic membership of the NHS pension scheme

·         Access to the Employee Assistance Programme, including our confidential counselling service

Job Description Main Responsibilities

If you are up for the challenge and want to be an important part of making a real difference to health and social care services in Wales, we want to hear from you. If you have any queries or wish to discuss this post, please contact: Mwoyo Makuto, [email protected]

We welcome applications in Welsh and English. 

After registering and signing in on the Trac site, you can choose your preferred language. If you wish, your interview can also be conducted via the medium of Welsh.

Apply here