Skip to main content

We use JavaScript to set most of our cookies. Unfortunately JavaScript is not running on your browser, so you cannot change your settings using this page. To control your cookie settings using this page try turning on JavaScript in your browser.

About cookies

We've saved some files called cookies on your device. These cookies are:

  • essential for the site work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help:

  • improve our website by measuring website usage
  • remember your settings
Change cookie settings

You've accepted all cookies for this website. You can change your cookie preferences at any time.

Gwent

Covering health and social care services for people living in the following areas:

  • Newport
  • Caerphilly
  • Torfaen 
  • Monmouthshire
  • Blaenau Gwent
GET IN TOUCH
01633 838516
Office

Llais - Gwent Region
Raglan House, Llantarnam Business Park
Cwmbran
NP44 3AB

Get directions
Image
Gwent

What we do

Llais Gwent Region is here to make sure your views and experiences are used by decision-makers to plan and deliver better health and social care services in your local area

We hear from the public in many different ways. We visit NHS and social care services to talk to patients, residents and carers.  We talk to people at public events, and through community groups.

Our Advocacy Service helps people who want to raise a concern about care or treatment.

We use surveys, apps and social media to engage with our community, and we produce reports on what we've heard.

What's happening in your area

View all events

No events found. View all events

Raising a concern about health and social care services

When things go wrong, raising your concern can seem “a step too far” or too time-consuming, especially as it may be at a particularly difficult time.

But raising your concern in the right way is important. It can make a positive difference to others, preventing the same happening to them and ensuring our future care is better.

We can help with complaints advocacy

If you need to raise a concern about an NHS or social care service, you can talk to us. Our trained, dedicated complaints advocacy staff will provide you with the free, independent, and confidential support you are entitled to. 

Get in touch with us on 
01633 838516 
or email us at [email protected]

and one of our team will talk to you about your concern, what sort of help you think you require and if you have any particular needs such as large print materials or access to someone who can sign.