Governance
About Llais
The Llais Board Assurance Framework serves to act as a key mechanism to provide the Board with confidence that the organisation is effectively working towards its strategic goals and is clear about the risks to the non-delivery of these strategic goals. It focuses on the achievement of the Llais 3-year strategy and supporting annual plans. The annual plans detail the goals and objectives for the organisation, department and teams over a 12-month period.
These plans seek to bring into effect the vision of the Llais Strategy. Annual Plans will be required to be agreed by the Board by 31 March of each year.
This document sets out the Llais strategy and policy framework for risk management and highlights that over time the organisation will move towards a model that also embraces and uses strength based and positive action frameworks to support Llais in the achievement of its agreed goals and objectives.
Welsh Ministers issue remit letters to all Welsh Government Sponsored Bodies (WGSBs), such as Llais. The remit letter sets out the Government’s key policy aims, its expectations on Llais in the year ahead and its budget allocation. Llais has its own individual Framework Document, adapted from a central template. This is the agreement setting out the terms and conditions under which public funding is provided. The Framework Document takes account of the particular circumstances of the individual body, including its primary role and objectives under its governing document and statutory obligations under UK and Welsh legislation. Clear roles and expectations for everyone involved in the sponsorship relationship (including Ministers, Chairs, Boards, Chief Executives, Accounting Officers, sponsorship departments and auditors) are set out in the document.
The Minister for Health and Social Services wrote to the Chair of the Llais Board on 31 March 2023 issuing the remit letter for 2023/2024 and the framework document.
Read this document here.
In publishing our 100 day plan we want to highlight our commitment and drive to take early actions that will help make a real difference to people and communities in all parts of Wales. We will champion their rights and expectations to be able to access the health and social care services they need in the way they need it.
This is statutory guidance for how NHS bodies and local authorities may deal with a representation made to them by Llais.
We will listen to what people have told us and then represent those views, or make representations on matters which have come to its attention by any other route, to those responsible for providing and arranging health and social services.
Representations should help ensure that the voice of citizens and service users is heard alongside that of professionals when making decisions about the development, improvement, change or cessation of health and social care services.
This is guidance for NHS organisations on how they can make changes to health services in Wales. This aims to give NHS organisations guidance and prompts on issues to consider as they approach changes to services.
The Welsh Government asked us what we thought of its document “Code of practice on access to premises and engagement with individuals”. This document says how we should work together with the NHS and local authorities when we visit premises to talk to people about their health and social care services.
We asked for some changes to the document. The Welsh Government thought about what we said, and made some changes.
This letter designates chief executive Alyson Thomas as accounting officer for Llais.
Read our annual plans here.
We are required to meet certain duties under the Welsh Language (Wales) Measure 2011 as a public body. Welsh is an official language in Wales and should be treated no less favourably than English.
The Welsh Language Standards 2016 mean that as an organisation and as an employer we have the responsibility of making sure that anyone can speak with us in Welsh and that we continue to encourage use of the Welsh language.
Our Compliance Notice from the Welsh Language Commissioner can be found here.
The Llais Standing Orders, which are set out below, have been made by the Board. These Standing Orders shall, where applicable, be read and interpreted together with the organisation’s statutory powers and functions.
These Standing Financial Instructions (SFIs) detail the financial responsibilities which apply to everyone working for Llais. They do not provide detailed procedural advice and should be read in conjunction with the detailed departmental and financial control procedure notes.
This Schedule lists the matters that are reserved for decision-making by the Board of Llais.
The Board sets the strategy, and provides scrutiny, oversight and governance across all the work of Llais. It holds the executive team and Tîm Arwain (the senior leadership team) to account on delivering the aims, objectives and priorities to meet the requirements set out in the Health and Social Care (Quality and Engagement) (Wales) Act 2020 and the organisation’s wider public duties.