Accessibility
This accessibility statement applies to (https://www.llaiswales.org/).
This website is run by Llais. We want as many people as possible to be able to use our website and access information about our work.
How accessible this website is
We know some parts of our website are not fully accessible:
- Links in the newsletter archive do not clearly indicate that they open PDF documents.
- Some PDFs are difficult to navigate and understand using assistive technology.
Feedback and contact information
If you need information from our website in a different format, please contact us using the details below:
- Email: ([email protected])
- Telephone: 02920 235 558
- Post: Llais, Crown Buildings, Cathays Park, Cardiff, CF10 3NQ
Please tell us which page or document you need and your preferred format.
We will consider your request and respond within 5 working days.
Reporting accessibility problems with our website
If you find an accessibility problem, including one not listed in this statement, or think we are not meeting accessibility requirements, please contact us using the details above.
Where possible, include the page address, a description of the problem and any browser or assistive technology you were using.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)
Technical information about this website’s accessibility
Llais is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The Llais website at (https://www.llaiswales.org/) is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Newsletter archive links and PDF documents
The newsletter archive contains links to PDF documents without clearly indicating the file format. This may cause confusion, particularly for people with visual or cognitive impairments.
A sample of PDF documents was tested and accessibility issues were identified that may make them difficult to navigate and understand using assistive technologies. These include missing navigation structure and inconsistent use of alternative text.
The navigation structure and alternative text issues fail WCAG 2.2 success criteria 1.3.1 (Info and Relationships) and 1.1.1 (Non-text Content). The reading order of some documents may also need correction.
The tested PDFs also lack a descriptive document title, making it harder for users to identify the document they have opened. This fails WCAG 2.2 success criterion 2.4.2 (Page Titled).
We plan to update the newsletter archive links to clearly indicate the PDF format and review the accessibility of PDF documents across the website, including document structure, reading order, alternative text and document metadata.
Our target date for addressing the identified issues is January 2027. Improvements may include updating existing documents or providing accessible HTML alternatives.
If you cannot access a document, please contact us to request the information in another format.
What we’re doing to improve accessibility
Our planned improvements address the newsletter archive and PDF accessibility as decribed above.
We will update this statement to reflect verified fixes and any further accessibility problems identified.
Preparation of this accessibility statement
This statement was prepared on 21 October 2026.
The main Llais website launched on 29 September 2026. Accessibility testing was carried out by CIVIC in October 2026, following the launch.
We used a combination of methods to assess the accessibility of this website, including:
- Automated testing using SortSite.
- Manual testing of a sample of key pages and user journeys.
The planned review of the replacement podcast website is described above.
This statement was last reviewed on 22 October 2026.